Delivery Policy for Willingers Golf Club, LLC
All items purchased on www.Willingersgc.com will be shipped via United Parcel Service (UPS). At checkout, you will be given three shipping options: Ground, 2nd Day, or Next Day service. Gift Cards will ship via U.S. Postal Service, unless a shipping upgrade is ordered.
Upon order approval, Willingers will ship to any valid street address within the 48 contiguous United States via UPS Ground, 2nd Day, or Next Day service.
Orders to Alaska, Hawaii, and Puerto Rico ship via UPS 2nd Day or Next Day service. If Ground service is selected in the shipping charge box at checkout, your order will be shipped via UPS 2nd Day service with the applicable charges.
At this time, Willingers cannot accept orders to P.O. Boxes, APO or FPO addresses, or destinations outside of the United States and Puerto Rico. Click here for other restrictions.
The amount you are charged for shipping will depend on the amount of your order and the items purchased.
Willingers currently provides free Ground shipping and discounted 2nd Day or Next Day shipping on orders totaling $75.00 or more. Charges related to shipping, handling, and taxes are not included to meet the minimum requirement in determining the total purchase amount.
The free shipping offer will not apply to any order where cancellations or returns reduce the amount of qualifying purchases to less than $75.00. Willingers reserves the right to apply applicable shipping charges to any such orders. Willingers may change or discontinue the free or discounted shipping offer at any time. Shipping charges are subject to change at any time without notice.
*Due to package size restrictions from UPS, some large or bulky items (such as cart bags and travel cases) may have an oversize package handling charge applied. Items with oversize handling charges will be clearly indicated in the product description at the product purchase page. The additional charge for oversized items will vary depending on the size and will be combined with the regular shipping fee in the shipping charge box at checkout. If your order is over $75.00, only the oversize handling charge will be applied to your order.
Rate chart for orders shipped within the 48 contiguous states
| Order Total | Ground Charge | 2nd Day Air Charge | Next Day Air Charge |
| Below $25.00 | $5.99 | $17.99 | $23.99 |
| $25.00-$49.99 | $6.99 | $19.99 | $26.99 |
| $50.00-$74.99 | $7.99 | $21.99 | $29.99 |
| $75.00 or more | Free | $13.99 | $21.99 |
| Order Total | Ground Charge | 2nd Day Air Charge | Next Day Air Charge |
| Below $25.00 | Not Available | $29.99 | $35.99 |
| $25.00-$49.99 | Not Available | $31.99 | $37.99 |
| $50.00-$74.99 | Not Available | $33.99 | $39.99 |
| $75.00 or more | Not Available | $25.99 | $31.99 |
Changes will be reflected in this section. Click here for shipping restrictions.
Most items shown on Willingersgc.com will be in stock and available for immediate shipment. On the occasion that an item is not available, you will be alerted on the product purchase page prior to adding that item to your cart. If you attempt to add an out-of-stock item to your cart, a message will appear at the top of the page indicating that the item you selected is not currently available for purchase. You will not be able to add that particular item to your cart until the item is again available in our warehouse.
If you happen to select an out-of-stock item, please check back. Willingers receives shipments from its vendors regularly and any out-of-stock item is typically filled within a week.
The amount of time an order is in-transit from the time it leaves Willingers will depend on where it is being shipped and the type of service utilized.
Orders requesting UPS Ground are shipped Monday - Friday and will typically leave our warehouse within 24 hours from the time your order is placed. UPS Ground orders received on Friday - Sunday will usually ship the following Monday. Ground deliveries should arrive 1-5 days after leaving Willingers. The following is a map, provided by UPS, of delivery times for commercial and residential deliveries using UPS Ground service:
UPS guarantees the day of delivery for every ground package you ship to any address within the 48 contiguous states, except for any ground package originating in Alaska or Hawaii. In addition, the guarantee applies to shipments from Puerto Rico to the 48 contiguous states (see Terms and Conditions for details). Service Map colors may vary due to differences in hardware and software. For the scheduled days in transit for ground packages shipped within the 48 contiguous states, please use the Time-in-Transit calculator.
Orders requested via UPS Next Day should arrive the next business day (excluding weekends) after leaving Willingers. Orders sent via UPS 2nd Day should arrive within 2 business days from the date of shipment. On-time delivery for these services is guaranteed by UPS subject to their terms and conditions.
Orders must be placed by 12:00 noon (CT) Monday-Friday to be eligible for that day’s Next Day or 2nd Day shipments. Orders placed over the weekend will not be shipped until Monday. Please take this into consideration when using these services.
Willingers makes its best efforts to meet the timing requested for delivery. However, if the requested timing is not met, the customer’s remedies are limited to the guarantee provided by UPS, a refund of freight charges, and/or the opportunity to return the purchased items subject to the Company’s Return Policy.
At the time your order is shipped, you will receive a UPS Ship Notification via email. A link is provided in this notification that you can use to track the delivery of your order. We suggest that you save this email until your order is fully received. If you do not have access to this email, you may also contact a Willingers Customer Service Representative at 1-952-226-4777
Due to package size restrictions from UPS, some large or bulky items (such as cart bags and travel cases) must be shipped via Ground service and may not ship for the rate displayed on the Rate Chart. An additional shipping charge may be applied to these items. Items with oversize charges will be clearly indicated in the product description at the product purchase page. The additional shipping charge for oversized items will vary depending on the size and will be combined with the regular shipping fee in the shipping charge box at checkout.
Oversized items are not available for ground shipment outside the 48 contiguous states. 2nd Day and Next Day services for oversized items are only available by contacting a Willingers Customer Service Representative. Additional charges will apply.
Willingers recommends shipping to a location where someone will be available to receive the delivery, such as a business address. Willingers cannot be responsible for packages delivered to unattended addresses.